Guides

What should I do?

Step by step, with the deadlines, the rates and the mistakes most often made. The letter is ready at the bottom.

17 publications
Before the case arises

How to credit-assess a new customer

AfterwardsYou know who you are giving credit to — and how much you are willing to give — before the invoice goes out. 5 steps 6 min.
Before the case arises

How to secure the claim before you deliver

AfterwardsYou know which form of security fits the transaction — and when it has to be agreed for it to hold. 5 steps 6 min.
Before the case arises

How to write a credit policy that is actually followed

AfterwardsYou have written rules for who gets credit, how much, and what happens when payment does not arrive — and those rules are followed. 5 steps 7 min.
Before the case arises

How to write terms and conditions that entitle you to interest and fees

AfterwardsYour terms entitle you to interest, fees and costs — and they have been accepted, so you can actually rely on them. 5 steps 5 min.
The reminder process

How to calculate interest and fees correctly

AfterwardsYou charge what you are entitled to — interest from the right date, fees on the right letters, and nothing that can be knocked down. 5 steps 7 min.
The reminder process

How to send a reminder that holds up

AfterwardsYou can send three reminders and a collection notice that hold up legally — and that make the debtor pay the costs. 5 steps 6 min.
The reminder process

How to set a reminder cadence that works

AfterwardsYou have a fixed cadence that runs by itself, treats every customer the same way and shortens the time from invoice to payment. 5 steps 6 min.
The reminder process

How to write a notice of collection that holds up

AfterwardsYou have sent a formal demand that meets the requirements of the law — so the case can be handed over, and the costs can be charged to the debtor. 5 steps 5 min.
Debt collection

How to choose between in-house collection and a debt collection agency

AfterwardsYou know where the line runs between doing it yourselves and passing the case on — and what the two options actually cost you. 5 steps 6 min.
Debt collection

How to collect a claim abroad

AfterwardsYou know what it takes to collect a claim outside Denmark — and when it is worth leaving it alone. 5 steps 7 min.
Debt collection

How to draw up an instalment plan that can be enforced

AfterwardsYou are left with an agreement that can be taken straight to the bailiff's court if it is breached — without having to obtain a judgment first. 5 steps 5 min.
Debt collection

How to handle an objection

AfterwardsYou know when an objection is genuine, what to do straight away — and when the case has to be brought as court proceedings. 5 steps 6 min.
Debt collection

How to send a claim to debt collection

AfterwardsYou know exactly when a case has to move on, what to send with it, and what the debtor will end up paying themselves. 5 steps 7 min.
Legal proceedings

How an enforcement hearing works

AfterwardsYou know what happens in the bailiff's court, what you get out of the hearing — and what a declaration of insolvency means for the claim. 5 steps 7 min.
Legal proceedings

How to stop the claim from becoming time-barred

AfterwardsYou know when your claim expires, how the limitation period is interrupted, and what gives you ten years instead of three. 5 steps 6 min.
Legal proceedings

How to tell whether the case belongs in the bailiff's court

AfterwardsYou can decide whether a legal step is worth taking — before you spend money on it. 5 steps 6 min.
Legal proceedings

What to do when your debtor goes bankrupt

AfterwardsYou know how to file the claim, where in the queue you stand, and what you can realistically expect to recover. 5 steps 7 min.

Or let us do it for you

Everything in here is written so that you can do it yourselves. If you would rather have the deadlines, the fees and the bailiff’s court run on their own, we will take it from there.