Claim (fordring)
Also known as claim, receivable, outstanding amount, fordring, krav, tilgodehavende, udestående
A claim is a legal right to performance — in debt collection, almost always a right to a sum of money.
In practice
A claim arises when you have delivered what was agreed and the other party owes payment. It is an asset: it sits in your books, it can be sold, it can be pledged — and it can be lost if it becomes time-barred.
For a claim to be collectable, three things have to be capable of proof: that an agreement was entered into, that you delivered, and that payment was not made. It sounds trivial, but it is precisely where cases fall apart once the debtor raises an objection.
Where it commonly goes wrong
- The claim has not yet fallen due. Without an agreed due date, the claim only falls due upon formal demand. Send a reminder too early, and the fees cannot be claimed.
- The documentation lives in an email thread. It holds up, but it has to be findable. The order, the proof of delivery and the invoice should sit together on the case file from day one.